Accessibility

 

Accessibility statement for services

 

This accessibility statement applies to the Edelmetalle direkt online shop. In accordance with the Accessibility Enhancement Act (BFSG), we are obliged to design our website to be accessible. Here you will find an overview of the current status.

 

 

Information about the service provider

 

Edelmetalle direkt GmbH
Poststraße 3
79098 Freiburg

 

 

General description of the service

 

Purchase and sale of precious metals and purchase of old precious metals.

 

 

Explanations regarding the performance of the service

 

Through our website https://gold-silver-direct.com, precious metals in the form of gold and silver coins and bars are offered for both purchase and sale.

 

 

Current status of compliance with requirements

 

The adaptation to the requirements of the BFSG is currently in the middle of the conversion process. Unfortunately, however, the online shop does not yet fully meet the requirements of WCAG 2.1 (Level AA) – the website is not completely barrier-free. 

 

Disproportionate economic burden

 

Our case-by-case assessment has revealed a disproportionate economic burden. Our technical requirements and the organisational effort associated with the conversion to full WCAG 2.1 AA compliance are currently not economically justifiable in terms of actual benefits and are therefore proving to be economically unviable and technically unfeasible.  

 

Non-accessible parts of the service – implementation deadlines

 

Due to the unacceptable cost/benefit ratio, it is impossible to implement accessibility in the current system. The relaunch of the shop based on new shop software that takes accessibility into account is currently in progress.

 

 

Modernisation

 

Until the complete transition to new shop software is complete, we will continue to work on further steps and adjustments as far as is technically and economically feasible.  

 

 

Alternative accessible entrances

 

Until full implementation, we offer individual advice by telephone and e-mail as alternative barrier-free access options. You can reach us by telephone on 0049-761-1202982 or by e-mail at info@edelmetalle-direkt.com.

 

 

Preparation of the accessibility statement

 

Date of creation of the accessibility statement: 31 July 2025.
Date of last review of the above services with regard to accessibility requirements: 26 June 2025

 

 

Assessment of the current state of accessibility

 

The assessment of the state of accessibility is based on our own self-assessment.

 

 

Feedback option and contact details

 

Suggestions for improvement: If you discover any barriers or have any suggestions, we would be grateful for your feedback so that we can take them into account, at least in the new software.

 

Outlook: The long-term goal is, of course, full BFSG compliance (WCAG-AA). The current exemption should be regarded as a temporary measure that will remain in effect until economically and technically feasible improvements can be implemented.

 

Address:

 

Edelmetalle direkt GmbH
Poststraße 3
79098 Freiburg

Telephone: +49-7621 / 120 29 82
Fax: +49-761 / 120 29 83

email: info@edelmetalle-direkt.com
website: https://gold-silver-direct.com