Right of Withdrawal

No right of withdrawal for gold and silver
© Fineas / Fotolia

All business transactions with Edelmetalle direkt GmbH are subject to the German law. Place of jurisdiction is Freiburg im Breisgau, Germany. On this site, you will find the English translation of the German right of withdrawal. This translation serves exclusively the better understanding for our English-speaking customers and is not legally binding. Legally binding is solely the German version: see here.


English translation of the German right of withdrawal

Edelmetalle direkt expressly points out that, according to §312g (2) no. 8 of the German Civil Code, there is no right of withdrawal for contracts concluded by Edelmetalle direkt - even via the internet -, if the contract includes the delivery of goods whose price depends on fluctuations in the financial markets outside of the control of Edelmetalle direkt, which may occur during the withdrawal period. This regularly applies for the precious metals sold by Edelmetalle direkt.

Your order/your sale of precious metal bars, coins and medals is therefore not revocable.

The right of withdrawal applies consequently only for offers which are not subject to the provisions of §312g (2) no. 8 of the German Civil Code (see 5.1 of our GTC).


Instructions on the right of withdrawal

Right of withdrawal - precious metals excluded

You have the right to revoke contracts concluded outside of our business premises and distance contracts within fourteen days without stating reasons. The withdrawal period amounts to fourteen days from the day where you or a third party, other than the carrier and indicated by the consumer, have/has acquired the material possession of the goods.

To exercise your right of withdrawal, you have to inform us (Edelmetalle direkt GmbH, Poststraße 3, D-79098, Freiburg, Germany, info@edelmetalle-direkt.com, Tel. +49 761 - 120 29 82, Fax: +49 761 - 120 29 83) about your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by post, telefax or e-mail).

You can therefore use the model withdrawal form below, which is however not obligatory.

To comply with the withdrawal period, it is sufficient to send off the message concerning the exercise of the right of withdrawal before expiry of the withdrawal period.

Consequences of withdrawal

If you revoke this contract, we have to pay you back all payments that we have received from you, including the shipping costs (with the exception of the additional costs that result from the fact that you have chosen a type of delivery other than the low-priced standard delivery offered by us), immediately and within fourteen days at the latest from the day where we have received the declaration of your withdrawal of this contract. For this repayment, we use the same means of payment that you have used for the original transaction, unless something else has been explicitly agreed with you; in no case will there be any fees put to your account for this repayment. We can refuse the repayment until we have regained the goods or until you have provided evidence that you have sent back the goods, depending on which is the earlier date.

You have to send back the goods or hand them over to us immediately and in any case within fourteen days from the day where you inform us of the withdrawal of this contract. The period is met, if you send off the goods before the expiry of the period of fourteen days. You bear the direct costs of the return of the goods. You only have to compensate for a possible loss of value of the goods, if this loss of value can be attributed to a dealing not necessary for the inspection of the condition, characteristics and functionality of the goods.

Model withdrawal form
(If you would like to revoke the contract, please fill in this form and send it back.)

To: Edelmetalle direkt GmbH, Poststraße 3, D-79098 Freiburg, Germany, info@edelmetalle-direkt.com, Tel. +49 761 - 120 29 82, Fax. +49 761 - 120 29 83

I / we (*) herewith revoke
the contract concluded by me / us (*) on the purchase
of the following goods (*) / the delivery of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for declarations on paper)


(*) Delete as appropriate

End of the instructions on the right of withdrawal